terms and conditions
LOLLIPOP APPAREL LTD Throughout the site, the terms “we”, “us” and “our” refer to LOLLIPOP
LOLLIPOP offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
1 . Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
3. Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
4. Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
5. Products or Services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
6. Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
7. Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
8. Third-Party Links
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
9. User Comments, Feedback and Other Submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your submissions will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
10. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
11. Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
12. Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
13. Disclaimer Of Warranties; Limitation Of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall LOLLIPOP LTD, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
14. Indemnification
You agree to indemnify, defend and hold harmless LOLLIPOP LTD and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
15. Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
16. Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
17. Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
18. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Ireland.
19. Changes to the Terms of Service
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
20. Contact Information
Questions about the Terms of Service should be sent to us through our contact page.
21. Handmade.
Customised products:
LOLLIPOP Art dye tie designs are customised handmade pieces and similarities can be found as result of the techniques.
Customised products include any products that are configured, personalised, or inscribed such as, engravings, stamps, monograms, embroidery, embossing, etching, carving or printing. A-to-Z Guarantee claims for these items require:
- Notification to you within 14 days of receipt of their item for a return.
- Due to personal configuration, inscription, or design on these products, you are not required to accept returns or exchanges unless the products were damaged/defective upon arrival, or materially different from what was ordered.
- If there is a misspelling or error in the configuration, inscription, or design due to a mistake by the customer, you as the Seller are protected per our stated Return policies.
- All product packaging (such as boxes) and if applicable; certificates of authenticity, grading, and appraisal must be returned with the item. Products without all applicable tags are not acceptable for return.
- If you need a different size, a new order would need to be placed at your expense for an updated size (so really check the size charts before you place an order!). Please contact us if you have a sizing question or before you ship a return or exchange.
This privacy policy was last updated on NOV 2020.
Data collection
Personal data collected for the following purposes and using the following services:
1. Processing and shipping orders
Personal data collected: location, IP, browser info, name and surname, billing and shipping addresses, e-mail address, telephone number.
We outsource payment processing to ensure the highest standard of safety.
PayPal will process the payment information of the User, including first and last name, address as well as credit card or bank account details.
This data collection is necessary to process the payment and is required for processing the order. All payment information the User provides to us will be stored in accordance with the PayPal privacy policy.
Our orders are fulfilled, printed and shipped by ???
2. Contacting the user
Contact form
Personal data collected: name and surname, e-mail address, telephone number
Mailing List or Newsletter
Personal data collected: e-mail address.
3. Interaction with external social networks and platforms
Sharing buttons
Jetpack share: Facebook, Twitter, Tumblr, Pinterest, Linkedin, Whatsapp, Telegram, instagram. Personal Data collected: Cookies and Usage Data
4. Analytics
Google Analytics
Personal Data collected: Cookies and Usage Data.
5. Displaying content from external platforms
Google Maps, Google Fonts
Personal Data collected: Cookies and Usage Data
Instagram Feed
Personal Data collected: IP address
Contact information
LOLLIPOP LTD – Leonardo Guerrero
2 ALL HALLOWS GREEN. GRIFFITH AVENUE. DUBLIN 9- D09 N7P2
Owner contact email: sales@lollipopapparel.co.uk
Full Policy
Owner and data controller
LOLLIPOP LTD – Leonardo Guerrero.
2 ALL HALLOWS GREEN. GRIFFITH AVENUE. DUBLIN 9- D09 N7P2
Owner contact email: sales@lollipopapparel.co.uk
Types of data collected
Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookies, Usage Data, first name, last name, phone number and email address.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.
Mode and place of processing the data
Methods of processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:
- Users have given their consent for one or more specific purposes. Note: Under some legislations, the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
- provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
- processing is necessary for compliance with a legal obligation to which the Owner is subject;
- processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
- processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Place
The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.
Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.
Retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
Therefore:
- Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
- Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.
The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Interaction with external social networks and platforms, Displaying content from external platforms, Analytics, and Contacting the User.
Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.
Personal data collected for the following purposes and using the following services:
1. Processing and shipping orders
While browsing the shop we will track:
– products you have recently viewed, products you have added to the cart, products you have added to the wishlist, to show you and other users product suggestions. These data are anonymous.
– location, IP address, and browser type: we will use this for purposes like estimating taxes and shipping.
We will also use cookies to keep track of wishlist and cart contents while you are browsing our site.
By filling in the order form or registration form with their Data, the User authorizes this Application to use these details to bill and ship the order. The email address might also be added to a mailing list or newsletter upon request.
Personal data collected: name and surname, billing and shipping addresses, e-mail address, telephone number.
If the User chooses to create an account when ordering, that account is protected by a password for the User’s privacy and security. The User is responsible for preventing unauthorized access to the account and all the personal information by selecting and protecting their password appropriately and limiting access to computers or devices and browsers by signing off after you finish accessing their account.
The User can opt-out of creating an account during the order process, in which case we will only store information needed to fulfill the order.
We outsource payment processing to ensure the highest standard of safety. We decided to use PayPal as one of the leading solutions regarding payment collection. PayPal will process the payment information of the User, including first and last name, address as well as credit card or bank account details. This data collection is necessary to process the payment and is required for processing the order. All payment information the User provides to us will be stored in accordance with the PayPal privacy policy.
Payment information (credit cards, passwords, financials, etc.) will never be stored on the Bobo-bear.com servers. We do not receive any credit card information at any time.
To assure the safety of sensitive/credit information, we use a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL – a technology which ensures privacy by generating an encrypted link between the web server and browser) and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
2. Contacting the user
Contact form
By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal data collected: name and surname, e-mail address, telephone number
Mailing List or Newsletter
By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. Your email address might also be added to this list as a result of signing up to this Application or after making a purchase.
Personal data collected: e-mail address
3. Interaction with external social networks and platforms
This type of service allows interaction with social networks or other external platforms directly from the pages of this Application.
The interaction and information obtained through this Application are always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
Sharing buttons
Sharing buttons are services allowing interaction with several social networks and instant messaging services, they are provided by Jetpack (Automattic, Inc.)
Personal Data collected: Cookies and Usage Data. Privacy Policy
- Facebook (Facebook Ireland Ltd.) Place of processing: Ireland – Privacy Policy
- Twitter (Twitter, Inc.) Place of processing: USA – Privacy Policy
- Pinterest (Pinterest, Inc.) Place of processing: USA – Privacy Policy
- Tumblr (Tumblr, Inc.) Place of processing: USA – Privacy Policy
- LinkedIn (LinkedIn Corporation) Place of processing: USA – Privacy Policy
- Whatsapp (Whatsapp, Inc.) Place of processing: USA – Privacy Policy
- Telegram (Telegram Messenger LLP) Place of processing: UK – Privacy Policy
4. Analytics
Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy – Opt Out
5. Displaying content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them. This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
Google Maps (Google Inc.)
Google Maps is a maps visualisation service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy.
Google Fonts (Google Inc.)
Google Maps is a font styles visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy.
Instagram feed (Facebook Ireland Ltd.)
We use an Instagram Feed plugin to display social media content on our website. As a result, our website makes requests to Instagram’s servers in order to get the data to populate the feed(s) and to display images and videos. These requests make your IP address visible to Instagram, who may use it in accordance with their data privacy policy: https://help.instagram.com/519522125107875
The rights of users
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:
- Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
- Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
- Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the Data undergoing processing.
- Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
- Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
- Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
- Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of, or on pre-contractual obligations thereof.
- Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.
The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Interaction with external social networks and platforms, Displaying content from external platforms, Analytics, and Contacting the User.
Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.
Cookie policy
This Application uses Cookies. To learn more and for a detailed cookie notice, the User may consult the Cookie Policy.
Additional information about Data collection and processing
Legal action
The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
Additional information about User’s Personal Data
In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
System logs and maintenance
For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
How “Do Not Track” requests are handled
This Application does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Application and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
Definitions and legal references
Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Usage Data
Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.
User
The individual using this Application who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Data Supervisor)
The natural or legal person, public authority, agency, or other body that processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.
This Application
The means by which the Personal Data of the User is collected and processed.
Service
The service provided by this Application as described in the relative terms (if available) and on this site/application.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookies
Small piece of data stored in the User’s device.
Legal information
This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
This privacy policy relates solely to this Application, if not stated otherwise within this document.
ORDERS.
Security
Providing our customers with a safe and secure shopping experience is critical for us. Your credit card transactions are encrypted and take place on the secure servers of PayPal, and our website is secure to protect you and your information while browsing. We will never sell or provide your information to an outside party. Please refer to our Privacy Policy for additional information.
Order size
At LOLLIPOP.COM there is not a minimum order size. Obviously, if you order more items, shipping will be more convenient, but you are free to buy even one single product.
Payment
You can pay for your order with a bank transfer or PayPal:
PayPal is a secure payment gateway. It supports any major credit card or debit card with no need of registering an account and no costs for the customer. Registered PayPal users can connect their bank account, credit card, and/or debit card to make payments wherever PayPal is accepted, and moreover, have an account that can be used to send and receive money.
Order processing & Shipping
LOLLIPOP Art dye tie designs are customised handmade pieces We take about 2-7 business days to create. Then you should add shipping times on top of that. Please refer to the shipping info page for more information.
Shipping times and costs for these items are clearly displayed on the Cart and Checkout pages.
Customs
Shipments outside of the USA and EU may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. You are responsible for these fees. Any fees are paid to the appropriate customs agency by you.
Customs agencies often calculate duties/fees based on the declared retail price.
Order cancelation
As soon as you place your order we can have a few days, so no panic,
contact sales@lollipopapparel.co.uk to agree on the best solution.
Product.
Design and manufacturing of the products
LOLLIPOP Art dye tie designs are customised handmade pieces designed by me, Leonardo Guerrero,
Production
LOLLIPOP Art dye tie designs are customised handmade pieces We take about 2-7 business days to create. Then you should add shipping times on top of that. Please contact me directly for more information – sales@lollipopapparel.co.uk.
Disclaimer
LOLLIPOP Art dye tie designs are customised handmade pieces, Hoodies, face masks, sucks, shopping bags. etc.
Quality
All orders go through a 3-step quality check before we ship them out.
Sustainability
We try to do our best to minimize waste in packaging and source eco-friendly packaging materials. Many of our packaging materials are either recyclable or biodegradable. Bubble wraps are made from a minimum of 15% recycled plastic and 10% post-consumer content. Our kraft tubes are made from 70-100% post-consumer recycled content and 0-30% secondary recycled content.
Why doesn’t the shirt I received doesn’t look exactly like it does online?
LOLLIPOP Art dye tie designs are customised handmade pieces, will depend or the dye process and technique, the colour might vary in the design and there is nothing the artist can do about it to replicate, effects, colour pallet will occur naturally, artistically and inspirational with all the dedication to try to comply the best.
Shipping countries
LOLLIPOP creates HOODIES, apparel, and accessories and ships all over the world.
Unfortunately, due to legal restrictions or shipping carrier limitations, we cannot ship to Cuba, Iran, Iraq, Crimea, Syria, North Korea (this list may change periodically).
Actual shipping availability for your country will be shown in real-time in the Cart and Checkout pages.
Disclaimer
All the most popular clothing products are shipped from Ireland – Europe. Depending on the delivery address the most convenient choice will be applied automatically.
Fulfillment time Apparel products (hoodies, etc.): 2-7 business days.
Delivery Time
Printful provides different shipping methods depending on the desired shipping time:
Overnight shipping: 1-day delivery (+ fulfillment), only available in the US
Express shipping: 1-3 business days (+ fulfillment) in the US, Canada, and internationally
Standard shipping: 3-5 business days (+ fulfillment) in the US and internationally, 3-6 days in Canada
Economy shipping: 5-8 business days (+ fulfillment) in the US, 6-12 days in Canada, 5-10 days internationally
No rush shipping: 10-20 business days (+ fulfillment) internationally
Faster shipping rates also mean faster fulfillment.
Shipping methods and rates vary depending on the address, type, and quantity of products.
Actual shipping rates for your country will be shown in real-time in the Cart and Checkout pages.
Customs
Shipments outside of the USA and EU may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. You are responsible for these fees. Any fees are paid to the appropriate customs agency by you.
Customs agencies often calculate duties/fees based on the declared retail price.
Shipping Tracking
Orders shipping with the overnight, express, and standard methods will always have tracking available. Meanwhile, orders shipped out with the economy, no rush, or flat rate method may not have tracking available.
All tracking numbers can be found in the shipping notification emails we send out, keep in mind the tracking information may not reflect any action for up to 24 hours after a label has been printed.
Troubleshooting
If it has been more than 24 hours since you received a shipping notification and the tracking still reflects no action or movement, contact sales@lollipopapparel.co.uk
International shipment tracking may take up to a few days to display any updates after leaving, but that doesn’t necessarily mean the shipment is lost.
Parcel Packaging
Each item we ship may have different delivery times. This is because some products are packaged and shipped separately.
Shipping prices are cumulative. When you’re calculating shipping prices on your end, make sure to add up the different shipping prices for all of the products you’re sending.
The poly bags used in our packaging are recyclable, low-density polyethylene, FDA, and USDA compliant.
Shipping Troubleshooting
What if I entered the wrong shipping address?
Since carriers calculate live shipping rates mainly by the zip code entered it is possible that an incorrectly formatted address could be entered and the package is still able to ship from our facility. In some scenarios, the local post is still able to make the delivery depending on the error that was made in entering the recipient address.
If they are unable to deliver the package it will be returned and you will be notified once it is received back. Within 4 weeks you will need to confirm the updated and correct address as well as confirm the charges for re-shipping the package.
What if the product is damaged in the mail, or if I did not receive all the goods I ordered?
If something arrives damaged or incomplete, send a photo of the goods you received (showing eventual damages) with your shipping information to sales@lollipopapparel.co.uk, then we’ll resolve the issue.
What if I received the wrong products?
If something is wrong, send a photo of the goods you received (showing eventual damages) with your shipping information to sales@lollipopapparel.co.uk to have a free replacement.
What if I want to change or cancel my order, or to return my product?
As soon as you place your order, we will be processing it, depending on the case, you must notify within one hour to cancel orders.
But you can contact sales@lollipopapparel.co.uk to agree on the best solution.
What if the order is lost in the mail?
For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. But no worries! We’ll cover the costs of reprinting and shipping a replacement order for you.
We may ask for your help before doing that, like confirming with your customer that the shipping address was correct. It would also be good to double-check that your customer got in touch with their local post office to try locating the lost order.
What happens if a package isn’t delivered, but the tracking states that it did?
LOLLIPOP will cover a variety of courier errors such as lost or damaged in transit, postage due errors or generally misrouted packages when tracking provides no clear details or cause.
In the rare cases that a parcel is marked as delivered by the courier, but you haven’t received it, we would not cover the cost of reshipping the order. Again, this only applies if the tracking details state that a delivery was made to you.
In most instances, it is found that the delivery was made, but the package was left in an unexpected location at your address. You should reach out to the courier and inquire if any additional details were left by the delivery person – e.g. “left under table on the back porch.”
If you are unable to locate the package, you will need to file a claim with the shipper and contact your local police department. Unfortunately stealing packages is a thing now.
RETURNS.
Do you want to return a product, or did you have a problem with your order?
Read the instructions below and contact LOLLIPOP and the shipping partner, we will be glad to help you!
What if I entered the wrong shipping address?
Since carriers calculate live shipping rates mainly by the zip code entered it is possible that an incorrectly formatted address could be entered and the package is still able to ship from our facility. In some scenarios, the local post is still able to make the delivery depending on the error that was made in entering the recipient address.
If they are unable to deliver the package it will be returned to Printful and you will be notified once it is received back. Within 4 weeks you will need to confirm the updated and correct address as well as confirm the charges for re-shipping the package.
What if the product is damaged in the mail, or if I did not receive all the goods I ordered?
If something arrives damaged or incomplete, send a photo of the goods you received (showing eventual damages) with your shipping information to sales@lollipopapparel.co.uk, then we’ll resolve the issue.
What if I received the wrong products?
If something is wrong, send a photo of the goods you received (showing eventual damages) with your shipping information to sales@lollipopapparel.co.uk to have a free replacement.
What if I want to change or cancel my order, or to return my product?
As soon as you place your order, we begin processing it, so they are unable to change or cancel orders.
But you can contact sales@lollipopapparel.co.uk to agree on the best solution.
What if the order is lost in the mail?
For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. But no worries! We’ll cover the costs of reprinting and shipping a replacement order for you.
We may ask for your help before doing that, like confirming with your customer that the shipping address was correct. It would also be good to double-check that your customer got in touch with their local post office to try locating the lost order.
What happens if a package isn’t delivered, but the tracking states that it did?
LOLLIPOP will cover a variety of courier errors such as lost or damaged in transit, postage due errors or generally misrouted packages when tracking provides no clear details or cause.
In the rare cases that a parcel is marked as delivered by the courier, but you haven’t received it, we would not cover the cost of reshipping the order. Again, this only applies if the tracking details state that a delivery was made to you.
In most instances, it is found that the delivery was made, but the package was left in an unexpected location at your address. You should reach out to the courier and inquire if any additional details were left by the delivery person – e.g. “left under table on the back porch.”
If you are unable to locate the package, you will need to file a claim with the shipper and contact your local police department. Unfortunately stealing packages is a thing now.